At Pleasant Dreams, your privacy is important to us. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit and make purchases on our online store, pleasantdreams.se.
1. Data Controller
Pleasant Dreams, located at Klintens by 221, 463 97 Prässebo, Sweden, is the data controller responsible for your personal data.
2. Information We Collect
We collect the following personal information to process your orders:
- Email Address: For order confirmation, communication, and customer support.
- Postal Address: For shipping purposes.
We do not collect sensitive data such as payment card information. Payments are processed securely through third-party payment providers.
3. Legal Basis for Processing Your Data
Under the GDPR, we process your personal data based on the following legal grounds:
- Contractual necessity: We process your information to fulfill our contract with you (e.g., to process orders and deliver goods).
- Legitimate interests: We may process your information for customer support and communication related to your orders.
4. How We Use Your Information
We use your personal data for the following purposes:
- To process and fulfill your orders.
- To communicate order updates, shipping information, and respond to customer inquiries.
5. Data Retention
We will retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. After this period, your data will be securely deleted.
6. Your Rights
As a customer within the European Union, you have the following rights under the GDPR:
- Access: You have the right to request access to your personal data.
- Correction: You have the right to request correction of any inaccurate or incomplete data.
- Deletion: You have the right to request the deletion of your personal data, subject to certain conditions.
- Restriction: You have the right to request the restriction of processing of your personal data in certain circumstances.
- Data Portability: You have the right to receive your personal data in a structured, commonly used, and machine-readable format.
- Withdraw consent: If you have provided consent to processing, you may withdraw it at any time.
To exercise these rights, please contact us at info@pleasantdreams.se
7. Security of Your Data
We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, alteration, or destruction. However, no method of transmission over the internet or electronic storage is entirely secure.
8. Sharing Your Data with Third Parties
We may share your personal data with third-party service providers, such as payment processors and shipping companies, to fulfill your orders. These third-party providers are required to handle your data in accordance with the GDPR and their own privacy policies.
9. Transfers of Data Outside the EU/EEA
If any of your personal data is transferred outside the European Union or European Economic Area (EU/EEA), we ensure that appropriate safeguards are in place to protect your data, in accordance with the GDPR.
10. Cookies
Our website uses cookies to improve your browsing experience. For more information, please refer to our Cookie Policy.
11. Changes to This Privacy Policy
We reserve the right to update this Privacy Policy at any time. Any changes will be posted on this page, and we recommend reviewing it periodically.
12. Contact Information
If you have any questions or concerns regarding your personal data or this Privacy Policy, please contact us at:
Email: info@pleasantdreams.se
Postal Address: Klintens by 221, 463 97 Prässebo, Sweden